Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.11851/3927
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dc.contributor.authorŞenel, Uğur Tahsin-
dc.contributor.authorDaneshvar Rouyendegh (B. Erdebilli), Babak-
dc.contributor.authorTekin, Salih-
dc.date.accessioned2020-11-18T06:48:03Z-
dc.date.available2020-11-18T06:48:03Z-
dc.date.issued2020-02
dc.identifier.citationŞenel, U. T., Rouyendegh, B. D., & Tekin, S. (2020). Integrated performance evaluation method study and performance based department ranking: a case study. SN Applied Sciences, 2(2), 281.en_US
dc.identifier.issn2523-3963
dc.identifier.otherarticle number 281, number of pages 9
dc.identifier.urihttps://hdl.handle.net/20.500.11851/3927-
dc.identifier.urihttps://doi.org/10.1007/s42452-020-2092-x-
dc.description.abstractEnterprise companies, which make future strategic plan, need to view overall performance. In this direction, monitoring decision-making unit (DMU) performances is a critical issue. Therefore, it should be fair and consistent performance evaluation and prepared open and clear reports. To handle with these requirements, this study focusses on establishing a comprehensive method of performance evaluations (PE). Five main stages exist as a framework of the study. Firstly, right PE tool are selected in terms of strategic frame of companies. In this study, we examine balanced scorecard (BSC) approach that considers not only financial but also non-financial topics to watch overall performance. BSC has key performance indicators (KPI) that show objectives and actualizations belonging to related DMU, and BSC also provides proper and summary reports including different perspectives. The next step is determination of KPI's weights. Analytic hierarchy process (AHP) is applied to determine KPI priorities. Because BSC evaluates DMU'S separately, it does not provide satisfied comparison among different DMU's. In here, we propose data envelopment analyses (DEA) that is linear program based non-parametric approach. However, DEA works correctly for only homogeneous DMU's. As a third step, classification process is applied to ensure homogeneity. Then, using BSC KPI's as outputs and DMU budgets as input, DEA model is run for each class. As a last step, we separate DMUs into categories using efficiency score obtained from fourth stage. To determine category numbers, Hierarchical Clustering Analyze (AHCA) method is used and group elements are selected with applying K-Means Clustering Analyze technique. At the end, a case study is given to show how developed model is applied within a company that uses only BSC tool for PE currently. It could be said that this integrated methodology is more efficient and reliable for decision-making process.en_US
dc.language.isoenen_US
dc.publisherSpringeren_US
dc.relation.ispartofSN Applied Sciencesen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectPerformance evaluationen_US
dc.subjectBalanced scorecarden_US
dc.subjectData envelopment analyzeen_US
dc.subjectClustering analyzeen_US
dc.titleIntegrated Performance Evaluation Method Study and Performance Based Department Ranking: a Case Studyen_US
dc.typeArticleen_US
dc.departmentFaculties, Faculty of Engineering, Department of Industrial Engineeringen_US
dc.departmentFakülteler, Mühendislik Fakültesi, Endüstri Mühendisliği Bölümütr_TR
dc.identifier.volume2
dc.identifier.issue2
dc.authorid0000-0002-1697-7559-
dc.identifier.wosWOS:000517964300142en_US
dc.identifier.scopus2-s2.0-85099744312en_US
dc.institutionauthorTekin, Salih-
dc.identifier.doi10.1007/s42452-020-2092-x-
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.identifier.scopusquality--
item.openairetypeArticle-
item.languageiso639-1en-
item.grantfulltextnone-
item.fulltextNo Fulltext-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.cerifentitytypePublications-
crisitem.author.dept02.4. Department of Industrial Engineering-
Appears in Collections:Endüstri Mühendisliği Bölümü / Department of Industrial Engineering
Scopus İndeksli Yayınlar Koleksiyonu / Scopus Indexed Publications Collection
WoS İndeksli Yayınlar Koleksiyonu / WoS Indexed Publications Collection
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