Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.11851/7698
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dc.contributor.authorKozan, M. Kamil-
dc.contributor.authorErgin, Canan-
dc.contributor.authorVaroğlu, Demet-
dc.date.accessioned2021-09-11T15:58:58Z-
dc.date.available2021-09-11T15:58:58Z-
dc.date.issued2007en_US
dc.identifier.issn1044-4068-
dc.identifier.issn1758-8545-
dc.identifier.urihttps://doi.org/10.1108/10444060710759345-
dc.identifier.urihttps://hdl.handle.net/20.500.11851/7698-
dc.description.abstractPurpose - The purpose of this paper is to investigate strategies used by managers when intervening in subordinates' conflicts and the factors affecting choice of strategy in Turkish organizations, where heavy emphasis is placed on intermediaries in managing conflicts. Design/methodology/approach - Data were collected by means of a questionnaire from 392 employees of a convenience sample of 59 organizations, most of which were located in Ankara. Findings - Factor analysis results showed that managers utilize as many as five strategies: mediation, inquisitorial (similar to arbitration), motivational tactics, conflict reduction through restructuring, and educating the parties. The conditions under which these strategies are used were analyzed by regression. Harmony emphasis in the organization led to increased use of mediation. However, harmony emphasis, when coupled with a low degree of delegation of authority to subordinates, resulted in increased use of the inquisitorial strategy. Harmony emphasis, when combined with substantive (as opposed to personal) conflicts and with high impact conflicts led to educating the subordinates. Motivational tactics were used more when the conflict had high impact at the workplace and had escalated or threatened to get out of control. Research limitations/implications - Readers are cautioned on possible common factor bias; relations between variables may have emerged as a result of the data being reported by the same respondent. Originality/value - The findings have research implications for future studies and for training of managers for conflict intervention in collectivistic cultures.en_US
dc.language.isoenen_US
dc.publisherEmerald Group Publishing Ltden_US
dc.relation.ispartofInternational Journal of Conflict Managementen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectconflict managementen_US
dc.subjectmanagement strategyen_US
dc.subjectmanagement techniquesen_US
dc.subjectTurkeyen_US
dc.titleThird Party Intervention - Strategies of Managers in Subordinates' Conflicts in Turkeyen_US
dc.typeArticleen_US
dc.departmentFaculties, Faculty of Economics and Administrative Sciences, Department of Managementen_US
dc.departmentFakülteler, İktisadi ve İdari Bilimler Fakültesi, İşletme Bölümütr_TR
dc.identifier.volume18en_US
dc.identifier.issue2en_US
dc.identifier.startpage128en_US
dc.identifier.endpage147en_US
dc.authorid0000-0002-8317-0560-
dc.authorid0000-0001-9423-9503-
dc.identifier.wosWOS:000248313900003en_US
dc.identifier.scopus2-s2.0-34547453346en_US
dc.institutionauthorVaroğlu, Demet-
dc.identifier.doi10.1108/10444060710759345-
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.identifier.scopusqualityQ2-
item.openairetypeArticle-
item.languageiso639-1en-
item.grantfulltextnone-
item.fulltextNo Fulltext-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.cerifentitytypePublications-
crisitem.author.dept04.03. Department of Management-
Appears in Collections:İşletme Bölümü / Department of Management
Scopus İndeksli Yayınlar Koleksiyonu / Scopus Indexed Publications Collection
WoS İndeksli Yayınlar Koleksiyonu / WoS Indexed Publications Collection
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