İşletme Bölümü / Department of Business Administration

Permanent URI for this collectionhttps://gcris3.etu.edu.tr/handle/20.500.11851/271

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Now showing 1 - 5 of 5

Citation - Scopus: 32
Co-Creating Positive Outcomes in Higher Education: Are Students Ready for Co-Creation?
(Routledge Journals, Taylor & Francis Ltd, 2022) Tarı Kasnakoğlu, Berna; Mercan, Hande
Student engagement has been extensively studied from 'student as co-producer' and 'student as customer' perspectives, while co-creation may provide a renewed framework aiming for an extended and more useful relationship between students and instructors through dyadic interactions. With the intention of theorizing co-creation in a more comprehensive model, the present study incorporates 'operant resources' as antecedents to the formation of a co-creative relationship. The model also proposes that co-creation is a mediator between resources and outcomes. Lastly, the strength of the bond between students and instructors moderates this relationship. Based on fifteen in-depth interviews, the higher education context is reflected more accurately. The qualitative findings are used to construct a questionnaire, which is then administered among 172 students at two different times to capture the evolving student-educator bond. Results support our proposed model and a discussion is made on co-creation as a methodical process in an ecosystem entangling various stakeholders.
Citation - Scopus: 10
The Construal of Workplace Incivility in Honor Cultures: Evidence From Turkey
(Sage Publications Inc, 2019) Wasti, S. Arzu; Erdaş, K. Duygu
Most research on workplace incivility has been conducted in the United States, where the cultural logic of dignity prescribes that individuals' worthiness be determined in reference to self-set standards. This inductive study explores the construal of workplace incivility in a contrasting cultural logic of honor, where an individual's worth is largely dependent on the esteem of others. In particular, it seeks to understand how the logic of honor may influence which behaviors are labeled as incivility and which criteria are used to appraise uncivil behaviors in the Turkish context. In the first phase of the study, we asked 53 Turkish employees for examples of workplace incivility behaviors and generated 32 incivility episodes. In the second and third phases, using data from 35 business students and 106 Turkish employees, we analyzed these episodes using multidimensional scaling technique. The results suggested that workplace incivility may have both universal and culturally salient manifestations, and that Turkish respondents appraised uncivil behaviors along three dimensions: honor threatening versus ordinary, excluding versus intruding, inoffensive versus offensive. We further observed that Turkish participants differentiated the power of the instigator (supervisor vs. coworker) as well as the omission of versus commission of behaviors. We discuss the results with a focus on understanding how the honor logic may manifest itself in professional relationships.
Citation - Scopus: 30
Expectations, Use and Judgmental Adjustment of External Financial and Economic Forecasts: an Empirical Investigation
(Wiley, 2009) Gönül, Sinan; Önkal, Dilek; Goodwin, Paul
A survey of 124 users of externally produced financial and economic forecasts in Turkey investigated their expectations and perceptions of forecast quality and their reasons for judgmentally adjusting forecasts. Expectations and quality perceptions mainly related to the timeliness of forecasts, the provision of a clear justifiable rationale and accuracy. Cost was less important. Forecasts were frequently adjusted when they lacked a justifiable explanation, when the user felt they could integrate their knowledge into the forecast, or where the user perceived a need to take responsibility for the forecast. Forecasts were less frequently adjusted when they came from a well-known source and were based on sound explanations and assumptions. The presence of feedback on accuracy reduced the influence of these factors. The seniority and experience of users had little effect on their attitudes or propensity to make adjustments. Copyright (C) 2008 John Wiley & Sons, Ltd.
Citation - Scopus: 30
Judgmental Adjustments of Previously Adjusted Forecasts
(Wiley, 2008) Önkal, Dilek; Goenuel, M. Sinan; Lawrence, Michael
Forecasts are important components of information systems. They provide a means for knowledge sharing and thus have significant decision-making impact. In many organizations, it is quite common for forecast users to receive predictions that have previously been adjusted by providers or other users of forecasts. Current work investigates some of the factors that may influence the size and propensity of further adjustments on already-adjusted forecasts. Two studies are reported that focus on the potential effects of adjustment framing (Study 1) and the availability of explanations and/or original forecasts alongside the adjusted forecasts (Study 2). Study I provides evidence that the interval forecasts that are labeled as "adjusted" are modified less than the so-called "original/unadjusted" predictions. Study 2 suggests that the provision of original forecasts and the presence of explanations accompanying the adjusted forecasts serve as significant factors shaping the size and propensity of further modifications. Findings of both studies highlight the importance of forecasting format and user perceptions with critical organizational repercussions.
Citation - Scopus: 14
Third Party Intervention - Strategies of Managers in Subordinates' Conflicts in Turkey
(Emerald Group Publishing Ltd, 2007) Kozan, M. Kamil; Ergin, Canan; Varoğlu, Demet
Purpose - The purpose of this paper is to investigate strategies used by managers when intervening in subordinates' conflicts and the factors affecting choice of strategy in Turkish organizations, where heavy emphasis is placed on intermediaries in managing conflicts. Design/methodology/approach - Data were collected by means of a questionnaire from 392 employees of a convenience sample of 59 organizations, most of which were located in Ankara. Findings - Factor analysis results showed that managers utilize as many as five strategies: mediation, inquisitorial (similar to arbitration), motivational tactics, conflict reduction through restructuring, and educating the parties. The conditions under which these strategies are used were analyzed by regression. Harmony emphasis in the organization led to increased use of mediation. However, harmony emphasis, when coupled with a low degree of delegation of authority to subordinates, resulted in increased use of the inquisitorial strategy. Harmony emphasis, when combined with substantive (as opposed to personal) conflicts and with high impact conflicts led to educating the subordinates. Motivational tactics were used more when the conflict had high impact at the workplace and had escalated or threatened to get out of control. Research limitations/implications - Readers are cautioned on possible common factor bias; relations between variables may have emerged as a result of the data being reported by the same respondent. Originality/value - The findings have research implications for future studies and for training of managers for conflict intervention in collectivistic cultures.

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