Browsing by Author Yılmaz, Cengiz
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| Issue Date | Title | Author(s) |
|---|---|---|
| 2016 | How do firms benefit from customer complaints? | Yılmaz, Cengiz; Varnali, Kaan; Tarı Kasnakoğlu, Berna |
| Issue Date | Title | Author(s) |
|---|---|---|
| 2016 | How do firms benefit from customer complaints? | Yılmaz, Cengiz; Varnali, Kaan; Tarı Kasnakoğlu, Berna |