04.03. Department of Management

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Organization name
04.03. Department of Management
Director
Parent OrgUnit
City
Ankara
Country
Turkey

OrgUnit's Researchers publications
(Dept/Workgroup Publication)


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Author:  Tarı Kasnakoğlu, Berna
Subject:  Complaint management
Subject:  Justice theory

Results 1-1 of 1 (Search time: 0.001 seconds).

Issue DateTitleAuthor(s)
12016How do firms benefit from customer complaints?Yılmaz, Cengiz; Varnali, Kaan; Tarı Kasnakoğlu, Berna