04.03. Department of Management
Organization name
04.03. Department of Management
Director
Parent OrgUnit
City
Ankara
Country
Turkey
OrgUnit's Researchers publications
(Dept/Workgroup Publication)
Results 1-2 of 2 (Search time: 0.003 seconds).
| Issue Date | Title | Author(s) | |
|---|---|---|---|
| 1 | 2016 | An asymmetric configural model approach for understanding complainer emotions and loyalty | Tarı Kasnakoğlu, Berna ; Yılmaz, Cengiz; Varnalı, Kaan |
| 2 | 2016 | How do firms benefit from customer complaints? | Yılmaz, Cengiz; Varnali, Kaan; Tarı Kasnakoğlu, Berna |